1. Shipping Costs & Delivery Time

• Standard Shipping

  • Orders €49 or more qualify for free standard shipping.

2. Order Processing

• Orders are typically processed within 72 hours of confirmation, excluding weekends and holidays.

• A shipping confirmation email with tracking details will be sent once your package is dispatched.

3. Packaging and Labeling

• We take care to ensure all items are securely packaged.

• Each parcel includes:

  • Your invoice

  • A return form

  • A prepaid return label (where applicable)

4. Delivery Partners

We work with trusted logistics partners to ensure safe and timely delivery. The exact carrier may vary depending on your location and the type of delivery selected.

5. Delivery Areas

Currently, we offer shipping across EU countries. If you're unsure whether we deliver to your location, please contact our customer support.

6. Missed Delivery

If you are not available at the time of delivery, the courier will typically attempt redelivery or leave instructions for pickup at a local collection point.

7. Shipping Issues

If your order is delayed, missing, or damaged during delivery, please contact us within 7 days of the expected delivery date so we can assist you promptly.